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Receptionist - Part Time

FREEDOM POINTE AT THE VILLAGES, LLC
Lubbock, TX Part Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/29/2025
When you work at Carillon you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Carillon is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge

  • Provide ongoing telephone coverage.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects/assignments.
  • Position is for shifts covering alternating weekends and evenings.

Hospitality Promises

  • We greet residents, employees, and guests warmly, by name, and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee, and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees, and guests feel important.
  • We ask, "Is there anything else I can do for you?"
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.

Here are a few of the qualifications we need you to have

  • High school diploma or general education degree (GED) required
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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