What are the responsibilities and job description for the Concierge / Front Desk position at Freedom Village at Holland?
Job description
The Front Desk Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. Work in accordance with established policies and procedures and/or specific instructions from the Director of Plant Operations. Responsible for assisting in the day to day operation of the Concierge / Security department to ensure the safety of the Community, its residents, staff and visitors.
Great job for college students!
Please attach a resume or provide previous employment, certifications, skills, or experience that would help you to be successful in this position.
Salary: $14.00 per hour
Part-time: 3 nights per week 4:00-8:00pm. One weekend per month 10:00am-8:00pm, Saturday & Sunday.
Opens and closes the front desk and properly secures all files, keys and equipment in the office area.
- Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
- Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
- Confirms scheduled transportation and event registration with residents.
- Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
- Attends in-service training and education sessions, as assigned.
- Performs specific work duties and responsibilities as assigned by supervisor.
- During emergencies or natural disasters, employee may be required to report for duty as assigned by the Director of Plant Operations for the duration of the disaster.
QUALIFICATIONS: High school diploma is preferred. Must have the ability to read, write and speak English. Position requires a valid Michigan Driver License. Must have the ability to obtain a CPR/AED certification. Must have high proficiency using various computer applications.
Salary : $14
