Automotive Service Advisor Freehold Hyundai/Genesis

Freehold Automotive is actively looking to hire a seasoned (minimum 1 years dealer advisor) Service Advisor. The position has great benefits including a four day work week that includes Saturdays. A progressive pay play is offered and will pay the candidate at the top of the pay scale, up to or exceeding 110K for a top notch performers. Full time, drivers license and back round check is required. Great work environment, career opportunity.

Job Duties and Responsibilities:
Responsible for welcoming customers with a warm and sincere greeting
Ensures excellent service standards and maintains high customer satisfaction
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintains automotive records by recording problems and corrective actions planned
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Maintains minimum sales targets as outlined by management
Follows company safety procedures and policies

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Work Days:

• Weekends as needed

Experience:

• SERVICE ADVISOR: 1 year (Required)

Ability to Commute:

• Freehold, NJ 07728 (Required)

Ability to Relocate:

• Freehold, NJ 07728: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $110,000