What are the responsibilities and job description for the Automotive Service Advisor position at Freeland Chrysler Dodge Jeep Ram, LLC (Nashville)?
Are you ready to rev up your career in the automotive service industry?
Freeland Chrysler, Dodge, Jeep, Ram is looking for passionate and motivated Service Advisor! We are not just any ordinary dealership; we are a family-owned business where we stand behind our moto "Where People Matter". At Freeland CDJR, our employees are the driving force to our success, and we strive to make sure each employee feels valued and supported along the way. This is a full-time position with working hours of 7AM - 6PM and only one Saturday per month!
What we offer:
- 401(k)
- 401(k) match
- Dental insurance
- Employee assistance program
- Employee discounts
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Responsibilities:
- Promptly greet customers and ascertain their service needs.
- Conduct vehicle inspections to identify any further service needs.
- Advise customers on available services, evaluate customer needs, and estimate repair and maintenance costs based on that evaluation.
- Accurately input customer information into the system.
- Discuss pricing and payment options with customers.
- Initiate and process customer paperwork and billing.
- Inform customers of their repair and maintenance progress
- Maintain customer retention through exceptional customer service.
Requirements:
- High school diploma or GED
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
EEOC Statement:
Freeland Auto an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, marital status, age, disability, veteran status, or any other status. All applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, marital status, age, disability, veteran status, or any other protected status. This position adheres to the equal employment opportunity guidelines set forth by all applicable laws.
