What are the responsibilities and job description for the Supervisor - Freight Operations position at Freeman Company?
About Us
Freeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
It is the responsibility of the Supervisor Freight Operations to supervise the freight operation and all dock labor at the show site at all facilities in which the company produces events. Plans for assigned shows including the labor, equipment, job assignments of qualified labor, hours of operation, paperwork procedures, timekeeping, and job cost. Responsible for handling the show site freight operation personally and/or supervision of the freight lead to efficiently perform all assigned duties. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.
Freeman is driven by purpose and our values, integrity, empathy, innovations, enthusiasm, performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Las Vegas, NV.
Essential Duties & Responsibilities
- Supervise dock labor at the show site by assigning qualified personnel to efficiently perform all duties in accordance with standard practices.
- Assist in the training of all dock labor.
- Provide direction to all subordinates to ensure a safe work environment.
- Conduct safety and service meetings on a regular basis.
- Interact with the Facility Manager for the assigned show to ensure all facility rules and regulations are adhered to.
- Determine the needs and request equipment, tools and labor required to produce each show event.
- Ensure the location of all rigging and machinery.
- Order and supervise all drivers and machine operators and related equipment such as cranes and large capacity forklifts.
- Communicate with decorating operations and the account executive on the scheduled move in and move out of each show.
- Work closely with customers throughout the event to ensure quality standards are met. Analyzes and explains invoices to customers and contact exhibitors regarding shortages, damages or re-routes on outbound shipment.
- Project labor and analyze labor using the labor budget tool.
- Produce accurate payroll forms, timecards or timekeeping system for all labor worked on shows.
- Complete a post-show recap after the show is completed.
- Ensure job cost is kept to a minimum without sacrificing services to all customers.
- Ensure all equipment is retuned from show site to warehouse.
- Perform other duties as required.
Education & Experience
- High School diploma or GED required. College Degree preferred.
- 2 years of industry related experience preferred.
- 2 years of supervisory experience in a related field preferred.
- Familiarity with current material handling rates, show rules and regulations, association requirements and pertinent information for a show.
- Ability to perform basic computer function in Freeman programs.
- Experience and versed in programs such as, Outlook, Word, and Excel.
- Ability to pass an MVR screen.
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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