What are the responsibilities and job description for the Catering Supervisor position at Freeman Hospital?
Employer heading
Catering Supervisor
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
Newcastle upon Tyne Hospitals have an exciting opportunity for a full time Catering Supervisor to work within the RVI Catering Departments Team of the Year 2022.
The role is based at the Royal Victoria Infirmary Catering Department, working 37.5 hours a week, 5 days over 7 on rotational roster working 2 weekends our of 3. You will be working as a part of a small supervisory team under the direction of a Senior Supervisor to ensure the smooth running of the department. You will be working between 6.00am and 14.00pm and 12.00pm to 20.00pm on a 3-week rotational roster.
Apart from joining Newcastle Hospitals Team of the 2022 we offer exceptional staff benefits, good holiday pay and excellent weekend enhancement pay.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
Your Main Duties Will Include
A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
Essential criteria
Essential criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
Name Stephanie Murray Job title Deputy Catering Manager Email address stephanie.murray15@nhs.net Telephone number 0191 2448090
Catering Supervisor
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
Newcastle upon Tyne Hospitals have an exciting opportunity for a full time Catering Supervisor to work within the RVI Catering Departments Team of the Year 2022.
The role is based at the Royal Victoria Infirmary Catering Department, working 37.5 hours a week, 5 days over 7 on rotational roster working 2 weekends our of 3. You will be working as a part of a small supervisory team under the direction of a Senior Supervisor to ensure the smooth running of the department. You will be working between 6.00am and 14.00pm and 12.00pm to 20.00pm on a 3-week rotational roster.
Apart from joining Newcastle Hospitals Team of the 2022 we offer exceptional staff benefits, good holiday pay and excellent weekend enhancement pay.
PREVIOUS APPLICANTS NEED NOT APPLY
- Interview Date: 31 March 2025
- 37 hours 30 minutes/week (5 days over 7 on rotational roster working 2 weekends our of 3)
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
Your Main Duties Will Include
- Supervising of catering team of up to 70 staff.
- Communication between catering, wards and departments.
- Putting menus through the Catering system and ensure menus are put up for wards.
- Daily work sheets, rosters and managing overtime, holidays and sickness.
- Using in house allocate system for pay and holidays.
- Working in line with Departments HACCP system.
- Ensuring Department meets all health and Hygiene Regulations.
- Monitoring of the patient food belt to ensure quality, presentation and the correct food is served to a patient.
- Interaction with Ward staff.
- Effective use of resources staffing allocation additional hours etc
- Conducting staff appraisals, departmental induction, undertake risk assessment training, moving and handling and first aid training.
- Working with Diet chef to ensure patients dietary needs are met and allergen information is correct.
A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
- A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- NVQ Level 3 Supervisory Leadership Qualification or equivalent
- Intermediate Food Hygiene Qualification Level 2 Allergen Qualification or equivalent
- City & Guilds 706/2 or NVQ 3 (food preparation)
Essential criteria
- Basic Information Technology skills to include Word and Excel
- Working in a customer focused environment
- Understand and maintain confidentiality
- Previous experience in large scale catering
- Knowledge of (HACCP) Principles
- Previous experience working in a large scale production kitchen
- Previous Supervisory Management experience
Essential criteria
- Ability to prioritise workload
- Ability to remain calm and respond in difficult situations
- Good verbal and written communication skills
- Ability to lead and work as part of a team engendering confidence and influencing behaviour.
- Able to work in hot conditions in a pressurised environment
- Demonstrate initiative, commitment and self-motivation
- Possess a can do attitude
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Documents to download
- JD (PDF, 182.1KB)
- Newcastle Staff Benefits (PDF, 274.4KB)
- Behaviour and Civility Charter (PDF, 93.8KB)
Further details / informal visits contact
Name Stephanie Murray Job title Deputy Catering Manager Email address stephanie.murray15@nhs.net Telephone number 0191 2448090
