What are the responsibilities and job description for the Information Governance Officer position at Freeman Hospital?
Employer heading
Information Governance Officer
Band 5
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
We are seeking to recruit an enthusiastic and highly motivated Information Governance Officer to join the Information Governance Team based within the Digital and Technology Services.
Main duties of the job
The successful candidate will work as a member of the Information Governance Team supporting the delivery of Information Governance and Data Protection across the Trust. The Information Governance Officer will provide routine and ad hoc administrative support to support the business needs of the Trust in relation to Information Governance and Data Protection.
The candidate must possess a knowledge of a range of IM&T and Information Governance. Experience in the NHS is preferable. The candidate must demonstrate excellent communications skills, both written and verbal and hold a good working knowledge of IT packages including excel.
We require a conscientious candidate with the ability to work under pressure and to specific deadlines who has the ability to communicate complex, sensitive or contentious information using different communication methods.
Please refer to the Job Description and Person Specification for all essential and desirable criteria required for the role.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
Essential criteria
Essential criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
Name Julia Scott Job title Data Protection Officer Email address julia.scott12@nhs.net Telephone number 07720157574
Information Governance Officer
Band 5
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
We are seeking to recruit an enthusiastic and highly motivated Information Governance Officer to join the Information Governance Team based within the Digital and Technology Services.
- Interview Date: 30 April 2025
- Full Time 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
The successful candidate will work as a member of the Information Governance Team supporting the delivery of Information Governance and Data Protection across the Trust. The Information Governance Officer will provide routine and ad hoc administrative support to support the business needs of the Trust in relation to Information Governance and Data Protection.
The candidate must possess a knowledge of a range of IM&T and Information Governance. Experience in the NHS is preferable. The candidate must demonstrate excellent communications skills, both written and verbal and hold a good working knowledge of IT packages including excel.
We require a conscientious candidate with the ability to work under pressure and to specific deadlines who has the ability to communicate complex, sensitive or contentious information using different communication methods.
Please refer to the Job Description and Person Specification for all essential and desirable criteria required for the role.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
- To work as a team member supporting the Information Governance Team in development and delivering all aspects of Information Governance, Data Protection, Confidentiality, Caldicott Principles, Information Security, Information Risk Management, and corporate governance.
- To provide a routine and ad hoc administrative information service to support the business and clinical needs of the Trust in relation to the Information Governance Team
- Support the Information Governance Team in providing user guidance and advice on the implementation of Trust policies and procedures.
- Support all aspects of the Caldicott registration and approval processes for the Trust, including responding to queries in relation to Caldicott applications.
- Maintain data and records in relation to the management and monitoring of Information Governance assurance areas of focus.
- Support the Information Governance Team in the management of incidents.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- Possess knowledge of Information Governance and Data Protection acquired through qualification to degree or equivalent level of relevant experience
- NVQ Level 3 or equivalent knowledge/experience
Essential criteria
- Possess a sound working knowledge of Information governance and Data Protection relating to information systems, data collection, validation, reporting and presentation, either within the NHS or an equivalent organisation
- Experience of the NHS preferably within Information Governance or Data Protection
- Be computer literate and a have a good working knowledge of Microsoft applications.
- Possess previous working experience of using databases and word processing
- Possess experience of using spreadsheets or equivalent tools for to a high level.
- Knowledge of Allocate Health Roster System.
Essential criteria
- Proficient skills in a range of relevant software packages including Microsoft Office applications.
- Excellent and effective communication skills both written and verbal, including the dissemination and receiving of complex/sensitive information in a professional manner and able to communicate effectively at all levels
- Possess a comprehensive range of practical analytical administrative skills
- When required be able to arrange and carry out training on use of information processes and information security both within and external to the Information Governance Team.
- The ability to explain the application of complicated and sensitive (e.g. DPA, FOI and other appropriate legislation) information issues to non-information personnel.
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Documents to download
- Information Governance Officer (PDF, 432.4KB)
- Newcastle Staff Benefits (PDF, 274.4KB)
- Behaviour and Civility Charter (PDF, 93.8KB)
Further details / informal visits contact
Name Julia Scott Job title Data Protection Officer Email address julia.scott12@nhs.net Telephone number 07720157574
