Housekeeper

Description

Reports To

Maintenance Supervisor and/or Community Manager

General Purpose of Position

Perform the overall housekeeping services of the apartment complex under the direction of the Community Manager or Maintenance Supervisor. It is this employee’s responsibility to maintain the clubhouse and office as well as to prepare vacant apartments in “sparkling clean” appearance for future residents. The Housekeeper provides the “first impression” of every future resident that walks into the interior of the community, therefore, this job is of the utmost importance to the property.

Supervisory Duties

None.

Ordinary Duties

1. The Housekeeper reports to the Community Manager or Maintenance Supervisor and receives direction and daily assignments from him/her.
2. Based on the Schedule of daily, tri-weekly, or bi-weekly, the Housekeeper maintains the interior of the following areas of the community: Leasing office, clubhouse, model units, laundry rooms, and other common areas
3. Life safety. Perform all work under safety procedures of the maintenance manual (i.e., protective gear such as gloves, shoes, eye shields, etc.).
4. Responsible for the cleanliness of all vacant units and receives priority of work to perform from the Community Manager or Maintenance Supervisor.
5. Responsible for all cleaning aspects of preparing the vacant unit including appliances, bathrooms, glass, etc. The unit is to be “sparkling clean” and ready for move-in when the Housekeeper is finished. Steam cleaning should be the only work remaining.
6. Tidies “ready” vacant units that have been ready for more than one week to dust, vacuum, and freshen up.
7. Responsible for the care and timely maintenance of all equipment entrusted to his/her care.
8. Maintain cleaning supplies and requests re-ordering of those supplies in a timely manner from the Community Manager or Maintenance Supervisor. He/she insures the proper use of these supplies and prevents pilferage by residents or other employees.
9. Maintain proper stock amounts within budget restraints, keep all MSDS sheets in order, and chemicals properly labeled.
10. A Housekeeper may be called upon to perform other duties as required by the Community Manager or Maintenance Supervisor from time-to-time.
11. The Housekeeper, as his/her part in the resident retention program, greets residents with a cheerful greeting and a helpful attitude.
12. Accepts responsibility placed on him/her by the Maintenance Supervisor and accomplishes tasks in a timely manner.
13. Immediate pick up of any type of litter from any exterior or common area to maintain sharp appearance.
14. Perform any duties assigned by supervisor whether or not it is a part of this job description.
15. When running errands for the community, you must have a current driver’s license from this state and proof of valid car insurance with insurance limits according to state statutes. A copy of these must be kept on site.

Material and Equipment and Forms Used

• Vacuum
• Cleaning Chemicals
• Brooms
• Mop
• Bucket
• Sponges
• Protective Gloves
• Material Safety Data Sheets (MSDS) and book

Requirements

Preferred Education/Experience/Skills Required

• One year previous housekeeping or janitorial experience. A professional attitude/appearance is essential. Attention to detail is the highest attribute of the housekeeper.
• Neat, clean, well-groomed appearance. Ability to work well with residents, supervisor, employees and vendors.

Physical Demands

Medium (occasional up to 25 pounds) – Climb stairs, stoop, kneel, crouch, reach, handle, talk, hear and see. Able to work with various cleaning supplies without adverse reactions.