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Property Manager

Freestone Property Group
New York, NY Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 5/23/2025

At Freestone, the Property Manager is responsible for overseeing the daily operations of a portfolio of scatter site multifamily properties.  This role will focus on ensuring financial success, operational excellence, and exceptional resident experiences. Strong leadership, a focus on innovation, and the ability to manage complex challenges with a proactive mindset is a necessity. By fostering a strong team collaboration, the Property Manager will drive the success of Freestone’s mission to create thriving communities.

Compensation: $85,000 - $95,000 per year plus bonus and benefits

Key Responsibilities

Leadership and Team Management

  • Manage a team of field service managers and building superintendents with an assigned operations portfolio.
  • Lead by example, setting standards for professionalism, accountability, communication and collaboration.
  • Mentor and inspire team members, fostering professional growth and high performance outcomes.
  • Actively manage performance and morale, addressing challenges and celebrating achievements.
  • Embrace a hands-on approach to problem-solving, demonstrating no task is beneath the role.

 Property Operations

  • Manage daily property operations to ensure compliance with regulations and company standards.
  • Oversee repair and maintenance activities for timely and professional resolution of service requests.
  • Coordinate with our centralized Unit Turnover team for efficient and complete unit turns, inspections, and move in / move outs.
  • Manage preventative maintenance schedules and ensure your portfolio meets established safety and quality standards.
  • Respond promptly to resident concerns and foster an environment of trust and satisfaction.
  • Lead efforts to enhance resident engagement through innovative programs and communications.
  • Support and lead special projects.

Financial Management

  • Process, approve and reconcile vendor invoices, ensuring compliance with company policies.
  • Review, management and approval of FSM and Super purchases and all projects on properties.
  • Assist and support Asset Management team with property investor inspections.

Compliance and Risk Management

  • Maintain compliance with Fair Housing, ADA, and other regulations governing NYC multifamily properties.
  • Collaborate with our compliance team to proactively address violations or risks, ensuring timely resolution and adherence to policies and local, state, federal laws.
  • Maintain accurate documentation and audit records to meet company and regulatory standards.

Software and Technology

  • Maintain our Property Management Software to ensure systems are accurate at all times.
  • Identify and implement process improvements to enhance efficiency and resident satisfaction.
  • Provide actionable feedback to improve existing systems and contribute to technological innovation.

Leasing Support

  • Work in collaboration with our centralized leasing team to facilitate all leasing activities.
  • Monitor competitive market conditions and adjust practices accordingly.

Additional Responsibilities

  • Support all Freestone operations as needs arise, adapting to evolving company priorities.
  • Respond swiftly to emergency situations (24/7/365), managing expectations with residents, vendors, and internal teams.
  • Coordinate with other departments to ensure smooth transitions during property acquisitions, renovations, or operational changes.
  • Foster relationships with third-party vendors and contractors
  • Assist in developing and implementing company-wide initiatives and programs
  • Provide back-up support to other properties within the portfolio during staff absences or periods of high demand.

QUALIFICATIONS:

  • 5 years of property management experience, NYC is highly preferred.
  • Knowledgeable with navigating NYC regulations and compliance.
  • Experience with Yardi required.
  • Strong technical knowledge around building maintenance and construction preferred.
  • Proven ability to lead and motivate teams, with a strong track record of operational success.
  • Strong communication and relationship-building skills with investors, residents, and team members.
  • Tech-savvy and adaptable to evolving tools and platforms.
  • Extreme attention to detail and the ability to manage competing priorities in a fast-paced environment.

 

Salary : $85,000 - $95,000

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