What are the responsibilities and job description for the Resident Coordinator position at Freestone Real Estate?
Company Description
Freestone Real Estate is a vertically integrated investment, development, and management firm headquartered in Boston, Massachusetts. We are a full-service real estate firm, involved in every aspect of our projects with a primary focus on residential and commercial real estate assets. Our company was founded in 2021 and currently owns and manages over 100 bedrooms in Boston. We are seeking a talented Resident Coordinator who wants to works at a fast paced and growing real estate company.
Role Description
This is a full-time hybrid role for a Resident Coordinator located in Boston, MA with some work from home acceptable. The Resident Coordinator will be responsible for managing resident communications, coordinating property leases, facilitating move-ins and move-outs, overseeing maintenance requests, ensuring a high level of resident satisfaction, analyzing property performance, implementing asset management strategies, oversight of capital improvements, and management of bill pay processes.
Qualifications
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Experience in customer service and resident relations
- Basic knowledge of property management and leasing processes
- Proficiency in using property management software
- Ability to work independently and as part of a team
- Detail-oriented with problem-solving abilities
- Relevant experience in real estate or property management is a plus
- Bachelor's degree in Business, Real Estate, or related field preferred
