Demo

Call Center Agent

FreightCenter Inc
Port Richey, FL Full Time
POSTED ON 3/19/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Call Center Agent position at FreightCenter Inc?

FreightCenter is looking for an ambitious sales representative to join our family! Do you want to work for a company that offers comprehensive training, supports your career goals, and provides opportunities for growth with our rapidly expanding company? If you're ready to take the next step in your career, your search ends here.

A DAY IN THE LIFE:

Join our LTL sales team and play a key role in helping businesses find the best shipping solutions! In this role, you'll use a mix of sales strategies and customer service expertise to educate clients on the benefits of partnering with FreightCenter. Your goal? To provide top-tier service while securing the most efficient freight solutions for our customers.

** PLEASE NOTE: all positions are in our_ Palm Harbor, FL _office and we do not offer remote positions. **

  • Guaranteed base pay of $15.50, plus uncapped monthly bonuses
  • Position Title: National Account Manager in our sales department
  • Shift: 10 am to 7 pm, alternating 1 or 2 Saturdays per month or 11 am to 8 pm
  • Address: 34125 US H 19 N, Palm Harbor, FL

Take control of your earning potential! This position starts at $15.50 per hour PLUS uncapped monthly bonuses, with an average total compensation of $40K in the first year—and top performers earn even more! Tenured employees have the potential to make up to $85K or more.

BENEFITS:

  • Monthly Bonus
  • Paid time off and holiday pay
  • Health, dental, vision, and life insurance
  • 401K program w/ company match
  • Monthly company events, incentive contests & more!
  • Have fun and relax in our game room
  • Snacks, food, and coffee are available daily
  • Positive, Respectful, and Encouraging work environment
  • No Cold Calling!

KEY RESPONSIBILITIES:

  • Outbound calls and emails to the leads assigned to you, No Cold Calling!
  • Establish, develop, and maintain positive business relationships
  • Apply different sales techniques to offer tailored solutions based on individual customer needs.
  • Demonstrate enthusiasm and motivation in your work.
  • Retain existing customers and explore upselling opportunities by showcasing the wide variety of services we offer.
  • Consistently close deals with a focus on service-oriented solutions.

QUALIFICATIONS:

  • Strong communication and interpersonal skills via phone and email.
  • Ability to actively listen
  • Computer Savy: Must be able to navigate multiple tabs. Proficient in word, excel, and Google Drive
  • Goal-oriented
  • New agents will start on a 9 am to 6 pm shift, alternating about 1 Saturday per month
  • A problem solver
  • The ability to adapt to new technology
  • Eager to learn and hungry for money

No sales experience? No experience working in logistics in any way, shape, or form? No problem. Many of our top performers were brand new to the industry when they walked through our doors. We are looking for people with an aptitude for learning, a keen ability to persuade, and a drive to be at the top of their game every day.

If you'd like to join our family, please send your resume today!

FreightCenter Inc. is an equal-opportunity employer committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status.

Job Type: Full-time

Pay: $15.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Supplemental Pay:

  • Bonus opportunities
  • Monthly bonus

Application Question(s):

  • What is your desired salary?
  • Can you reliably commute to Palm Harbor, FL for this job? (Our location: 34125 US Highway 19 N, Palm Harbor, FL)

Experience:

  • Sales: 1 year (Preferred)

Work Location: In person

Salary : $40,000

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