What are the responsibilities and job description for the Air Import or Export Coordinator position at FreightTAS LLC?
Job Description:
Air Import or Export Coordinator is responsible for handling air or ocean import or export files, following compliance guidelines, preparing quotes, and providing customer service.
The Role
This position involves coordinating day-to-day shipments, communicating with agents and shippers, and maintaining reports for pending shipments. The coordinator must ensure all required documents are received and sent to the relevant parties.
Duties and Responsibilities
- Handle daily air import or export shipments.
- Pre-alert agents and shippers, prepare documentation, and follow up with steamship lines.
- Maintain daily reports for pending shipments as required.
- Arrange pick-ups, deliveries, and container loading as needed.
- Maintain customer service updates, including tracking cargo from origin to destination.
- Set up billing and payables.
Requirements
- Commitment to excellent customer service and effective communication.
- Ability to work effectively in a team environment or independently.
- Practical problem-solving and decision-making skills.
- Minimum high school diploma or GED.
- 2 years of experience in International freight forwarding logistics operations.
- 2 years of customer service experience.
