Public Safety 9-1-1 Dispatcher

Fremont County Sheriff’s Office

460 Railroad

Lander, WY 82520

(307) 332-5611

Position Vacancy

Job Title: Public Safety 9-1-1 Dispatcher

Salary: $3,761.83 monthly / $45,142 annually

Benefits: Paid Vacation and Sick Leave; Health, Dental, Vision Insurance plans; Wyoming Retirement System

General Statement

The Public Safety Dispatcher receives and prioritizes emergency and non-emergency telephone calls. Dispatcher process the information with the aid of a computer-aided dispatch (CAD) system and dispatches the appropriate public safety agencies via a two-way radio system.

Examples of Duties and Essential Job Function

• Maintains a positive customer service attitude at all times with the public, user agencies, co-workers, and supervisors
• Interacts with callers requesting emergency / non-emergency response or services from the community or other public agencies by use of a complex Enhanced 9-1-1 telephone systems
• Uses established protocols and computer systems to determine appropriate action(s) to be taken
• Monitors and maintains the location and status of law enforcement, fire, and emergency medical units in the field by use of a complex two-way radio systems
• Participates with the Administration in the development, implementation, and review of Dispatch procedures, protocols, and training programs
• Enters and retrieves data on the Federal, State, and Local data base systems to assist law enforcement, fire, and emergency medical units
• Deals with sensitive information in a discreet and professional manner by maintaining confidentiality
• Performs other related duties as assigned

Working Conditions / Physical Activities

Approximately 90% of duties are performed in a secured office with artificial lighting. There is limited opportunity for physical movement and the dispatcher must remain alert and responsible while observing computer display screens under these lighting conditions for uninterrupted periods of time. The dispatcher must have adequate hearing, visual acuity, manual dexterity, and mental disposition to successfully perform all essential duties.

Work week includes shift work in a 24 hour-a-day, seven day-a-week operation that includes weekends and holidays. Telephone / radio headsets must be worn for long periods. In emergency situation, the dispatcher may be required to return to the 9-1-1 Center for additional hours / shifts.

Regular, punctual and consistent attendance is a condition of continued employment.

Qualifications

• Must be a United States citizen
• Must possess a High School Diploma or equivalent
• Must be eighteen (18) years of age or older
• Must not have been convicted of any Felony charges
• Must successfully pass a multi-tasking dexterity computer generated test, which includes spelling and typing skills
• Successfully pass an Oral Interview, Background Investigation, Psychological Medical, Hearing Examination, and Drug Screen Testing
• Must be willing to work varying shift schedules, overtime hours, holidays and on-call as needed

Other

The duties and responsibilities included in this job description are not intended to be all inclusive, and the Public Safety 9-1-1 Dispatcher will be expected to perform other reasonable job related duties, as assigned.

Fremont County Sheriff’s Office reserves the right to revise or change the job duties and responsibilities included herein at any time. This job description does not constitute a written or implied contract of employment.

Applications may be picked up and/or submitted to:

Fremont County Sheriff’s Office

460 Railroad

Lander, WY 82520

or

Fremont County Sheriff’s Office

1160 Major Ave.

Riverton, WY 82501'
'
Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: From $45,142.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

Work Location: In person

Salary : $45,142