What are the responsibilities and job description for the Service Porter position at Fremont Motor Lander Inc?
Now Hiring Service Porter- Lot Attendant
The Service Porter at Fremont Motor Rock Springs Inc, plays a crucial role in ensuring a seamless and efficient service experience for our customers. This position is responsible for maintaining the cleanliness and organization of the service area, which directly impacts customer satisfaction and operational efficiency. The Service Porter will assist technicians by preparing vehicles for service, managing the flow of vehicles in and out of the service area, and ensuring that all tools and equipment are readily available. Additionally, this role involves interacting with customers, providing them with updates on their vehicle status, and addressing any inquiries they may have. Ultimately, the Service Porter contributes to a positive service environment that fosters customer loyalty and enhances the overall reputation of our dealership.
Minimum Qualifications:
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Ability to lift and carry up to 50 pounds.
Preferred Qualifications:
- Previous experience in an automotive service environment.
- Familiarity with basic automotive maintenance and repair procedures.
- Customer service experience in a retail or service-oriented role.
Responsibilities:
- Maintain cleanliness and organization of the service area, including washing and vacuuming vehicles.
- Assist service technicians by preparing vehicles for service and ensuring all necessary tools are available.
- Manage the flow of vehicles in and out of the service area, ensuring timely service delivery.
- Communicate with customers regarding their vehicle status and provide updates as needed.
- Perform minor maintenance tasks, such as checking fluid levels and tire pressures, as directed.
Skills:
The required skills for this position include strong organizational abilities, which are essential for maintaining a clean and efficient service area. Effective communication skills are necessary to interact with customers and provide them with timely updates about their vehicles. Attention to detail is crucial when preparing vehicles for service and ensuring that all tools are in place. The preferred skills, such as familiarity with automotive maintenance, will enhance the Service Porter's ability to assist technicians effectively. Overall, a combination of these skills will contribute to a smooth workflow and a positive customer experience.
