Front Office Coordinator/Receptionist

Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and administrative assistance with positive energy. This role requires strong communication skills, attention to detail, and the ability to prioritize multiple tasks efficiently in a fast-paced environment. Computer proficiency is a must, along with a background in medical or dental reception being highly desirable. We would love to find someone who is excited to help the practice continue to thrive and encourage the team, patients and themselves to strive to be the best we can be!!!

Responsibilities

• The ability to be a warm smiling face to greet and welcome clients and visitors in a professional manner, give tours and help with financials.
• Answer phone calls with proper phone etiquette, directing inquiries to the appropriate personnel.
• Schedule appointments and manage calendars effectively.
• Maintain accurate records and files, ensuring confidentiality of sensitive information.
• Provide administrative support including typing documents, managing correspondence, and handling office supplies.
• Assist with customer support inquiries, addressing concerns promptly and effectively.
• Accounts receivable, run reports, manage and work with patients.
• Schedule new patients, collect patient data over the phone including insurance
• Collaborate with team members to ensure smooth operations at the front desk.

Experience

• Previous experience as a receptionist or in a similar clerical role is preferred.
• Familiarity with medical or dental office environments is a plus.
• Strong time management skills to prioritize tasks effectively.
• Bilingual candidates are encouraged to apply as it enhances communication with diverse clientele.
• Excellent organizational skills with an ability to multitask in a busy setting.
• Proficient in using Google Suite applications (Docs, Sheets, Calendar).
• Demonstrated ability to provide outstanding customer service.
• This job description is intended to provide a general overview of the position. Other duties may be assigned as needed to meet the needs of the dental office.

Join our team as a Front Desk Receptionist where your skills will contribute to creating a welcoming atmosphere for our patients while ensuring efficient office operations.

Job Type: Full-time

Pay: From $16.26 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16