What are the responsibilities and job description for the Sales Associates position at Frenzi?
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Job Description
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
· Ensure high levels of customer satisfaction through excellent sales service
· Assess customers needs and provide assistance and information on product features
· Welcome customers to the store and answer their queries
· Maintain in-stock and presentable condition assigned areas
· Actively seek out customers in store
· Remain knowledgeable on products offered and discuss available options
· Handle returns of merchandise
· Team up with co-workers to ensure proper customer service
· Build productive trust relationships with customers
Skills
· Proven work experience as a Retail Sales associate, Sales representative or similar role
· Basic understanding of sales principles and customer service practices
· Proficiency in English
· Basic Math skills
· Working knowledge of customer and market dynamics and requirements
· Familiarity with inventory procedures
· A friendly and energetic personality with customer service focus
· Ability to perform under pressure and address complaints in a timely manner
· Availability to work flexible shifts
· High school degree, BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $11 - $13
