What are the responsibilities and job description for the Field Service Manager position at Freschi Commercial - Service Experts?
Leadership Role in Commercial HVAC Services
Join a team of highly skilled professionals who share your passion for delivering exceptional customer experiences and promoting a culture of safety, innovation, and excellence.
About the Position
This is an exciting opportunity to lead our team of technicians and helpers as they install, maintain, and service commercial HVAC equipment and accessories. As a Field Supervisor, you will be responsible for overseeing daily work, ensuring adequate staffing to meet customer needs, and assisting technicians with unusual or difficult assignments.
- Provide guidance and mentorship to junior team members to enhance their technical skills and knowledge.
- Schedule and assign technicians and crews to maximize productivity and meet customer expectations.
- Lead installations, retrofits, and large-scale projects, ensuring timely completion and high-quality results.
- Conduct regular site visits to monitor progress, provide coaching, and address any concerns or issues that may arise.
- Assist technicians with complex problems and conduct quality-control reviews to ensure work meets company standards.
Requirements:
- 10 years of experience in HVAC services, with a strong background in leadership and technical expertise.
- Demonstrated ability to train others in technical skills and effective customer service.
- Valid licenses and certifications, including EPA and safety certifications.
- Advanced mechanical aptitude and proficiency in operating various tools and equipment.
- Ability to read wiring diagrams and blueprints, troubleshoot electrical and refrigerant systems, and perform other technical tasks.
What We Offer:
- Competitive compensation package, including incentive opportunities.
- Paid time off and company holiday pay.
- Comprehensive benefits package, including medical, dental, vision insurance, 401(k) retirement plan, and more.
- Ongoing training and career development opportunities through Experts University.
- A collaborative and supportive work environment that fosters growth and innovation.
