What are the responsibilities and job description for the Contract Lifecycle Management (CLM) Manager position at Fresenius Kabi?
Job Summary
The CLM Manager will oversee the Contract Lifecycle Management (CLM) tool (Agiloft) from a business perspective to assigned commercial business areas, ensuring that contract-related processes are aligned with the organization’s strategic objectives. The role involves close collaboration with IT to ensure system configurations meet business needs, facilitate efficient workflows, and maintain the integrity of contract data. This role requires a focus on process optimization, data accuracy, and cross-functional collaboration to support business objectives. As the subject matter expert, the CLM Manager will ensure that contracts comply with corporate standards and legal requirements while continuously improving the contract lifecycle to meet operational and compliance goals.This position is critical to optimizing contract management practices, serving as the liaison between the business and IT teams, and ensuring that Agiloft is effectively utilized across the organization.
This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week.
Responsibilities
- Manage and maintain the CLM platform, ensuring that it aligns with business requirements and legal standards.
- Serves as primary business owner of the CLM tool, partnering with IT to ensure the system is optimized for user needs and meets technical specifications.
- Identify opportunities, develop, and implement improvements to the contract management process and work with IT and business teams to implement these enhancements.
- Develop, analyze, and maintain reports on contract metrics (e.g., contract approval times, renewal dates) and provide insights for improving processes and minimizing risk.
- Ensure the system supports contract templates and clause libraries for standardized contract management.
- Ensure contract metadata is accurate and accessible for relevant business stakeholders.
- Lead training to users on Agiloft functionalities, best practices, and updates.
- Develop documentation and training materials to ensure consistent usage of the system across the business aligning with best practice standards.
- Provide business insights and requirements to IT for system improvements and ensure successful implementation.
- While working closely with IT, ensures the platform is properly configured, troubleshoot system issues, and facilitate integrations with other business systems (e.g., ERP, CRM).
- Collaborate with IT to handle system upgrades, enhancements, and technical fixes, and ensure data flows seamlessly between Agiloft and other platforms.
- Oversee the contract lifecycle, including the storage, and renewal processes within Agiloft, ensuring efficient workflows and process optimization.
- Stay informed on CLM industry trends and Agiloft updates, recommending best practices for contract management and ensuring the platform remains aligned with evolving business needs.
- Completes all training requirements, including all department-specific, compliance training, etc.
- Participates in all reasonable work activities as assigned by management.
- All employees are responsible for ensuring compliance with company documents, programs, and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.
Requirements
- Bachelor's degree required (advanced degree is a plus).
- 8 years of experience in contract management, CLM administration, or related roles. Experience in pharmaceutical, medical device, healthcare industry is a plus.
- Proficiency with CLM platforms (e.g., Icertis, Agiloft, Conga, etc.) and contract management best practices.
- Solid understanding of contract management processes, and compliance standards.
- Ability to work collaboratively with IT teams to translate business needs into technical solutions.
- Excellent communication skills, with the ability to work effectively with both business and technical stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with ERP/CRM systems such as SAP or Salesforce.
- Strong attention to detail, organizational skills, and ability to manage and prioritize multiple complex projects with demonstrated time management skills.
- Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
- Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
- Ability to work flexible hours to meet business/customer needs.
- Domestic travel may be required (up to 10%).
Additional Information
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
