What are the responsibilities and job description for the Manager Social Work Svcs position at FRESENIUS MEDICAL CENTER?
Purpose and Scope
Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
Principal Duties and Responsibilities :
- Serves as subject matter expert and works with management to create strategic plans to improve outcomes and key performance indicators related to Quality Incentive Program (QIP), Value Based Care Program, and quality outcomes in assigned area.
Provides support to facility staff in assigned area to promote patient / provider relationship by addressing disruptive patient behavior and potential voluntary and involuntary discharges. Ensures CMS Conditions for Coverage and FMS policy requirements are reviewed as a part of the decision-making process.
Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases / materials. The position requires travel between assigned facilities and various locations within the community. Travel to Regional, Division and Corporate meetings may be required.
Supervision
Responsible for the direct supervision of facility master social workers within the assigned area
Education and Required Credentials
Masters in Social Work required State Specific Licensure required
Experience and Skills
2-3 years dialysis experience required 3 years' supervisory or project / program management experience preferred Licensure to provide therapeutic counseling and supervision, preferred Proficient with Microsoft applications including Outlook, Word, Excel, PowerPoint and other web-based applications. Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making. Maintains professional demeanor and presentation Ability to work collaboratively with other members of the team, motivate other team members, and gain support and input from team members in an unstructured environment.