Supply Chain Specialist – Fresh Connect Central

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.

The Supply Chain Specialist is critical to the success of Fresh Connect Central, an established national food distributor housed inside Gleaners Food Bank of Indiana, serving the greater food bank industry. The Supply Chain Specialist will support all activities related to sourcing, shipping, and servicing customer accounts. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

Benefits:

• Medical/Dental/Vision
• Company paid employee vision, long term disability, $50,000 life & AD&D
• Generous PTO, all federal holidays, 2 volunteer days and birthday Off
• On-site exercise facility
• Robust Wellness Program
• 403 Plan with Match
• Earn up to 10% incentive pay

Essential Functions of Supply Chain Specialist – Fresh Connect Central:

• Manage day-to-day logistics and admin requirements of a special project contract that involves coordinating deliveries of products to food banks across the entire state of IN.
• Provide customer service to external customers and vendors to clarify and/or communicate pertinent information related to Fresh Connect Central operations.
• Effectively communicate with entire Fresh Connect Central team regarding discrepancies or differences in fulfilling orders as requested by the customer.
• Manage, build, update, and allocate customer orders in Produce Pro software.
• Work with the inventory and quality control team regarding inventory issues, date checks, and poor quality product.
• Act as point person for scheduling inbound and outbound freight appointments with outside carriers from our warehouse.
• Assist with supply chain team’s administrative workload by placing and organizing PO’s, vouching invoices, updating market prices, creating repacks & warehouse transfers, manage BOL’s, and other related projects that arise.
• Support supply chain team by purchasing dairy within targeted price points to fulfill weekly demand from customers and achieve appropriate on-hand inventory.
• Compile and submit monthly reports for Feeding America and manage and resolve discrepancies as needed.
• Regularly peruse Fresh Connect Central ecommerce webpage to ensure items are posted accurately and that all functionality is working as advertised. Report any irregular findings to the appropriate team member.
• Tend to shipping and receiving issues with the warehouse team as needed.
• Assist other departments within Fresh Connect Central team when vacations or vacancies occur.
• Maintain positive and ethical working relationships with food banks, freight carriers, and Feeding America collaborators such as other regional cooperatives, member food banks, state association representatives, and national sourcing managers, while exemplifying Gleaners’ mission, vision, and values.
• Active participation in staff, departmental, board or board committee meetings as requested.
• All other duties as assigned.

Education and/or Experience of Supply Chain Specialist – Fresh Connect Central:

• 3-5 years of experience or a Bachelor’s Degree preferably in business admin, supply chain, agricultural science, or management/equivalent
• Prior experience with customer relationship management desired
• Knowledge of food banking industry desired

Other Relevant Skills and Abilities of Supply Chain Specialist – Fresh Connect Central:

• Excellent interpersonal, oral, written communication and presentation skills
• Ability to read, write and understand instructions
• Strong attention to detail Problem solving – identifying and resolving problems in a timely manner; developing alternative solutions; working well in group problem solving situations.
• General knowledge of warehouse processes and warehouse systems, intermediate PC skills including Microsoft Office applications, Outlook and ERP/CRM
• Ability to communicate professionally and respectfully with all staff members, agencies, volunteers, and donors.
• Ability to perform basic math functions, (addition, subtraction, multiplication and division)
• Ability to count accurately and maintain accurate records.
• Understands warehouse inventory.
• Be accountable and meet deadlines on a consistent basis. Ability to create, analyze and present reports
• Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider

Full Description on www.gleaners.org/hiring

Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.