What are the responsibilities and job description for the Trucking Dispatch 3rd Shift position at Fresh Express?
3rd Shift Sunday through Thursday 6:00PM - 3:00AM
The Trucking Dispatch is the main point of contact for OTR drivers during night shift. The Trucking Dispatch will assure all routes depart and arrive to customers on time. Assist drivers with over the road break down issues or with telematics communication issues. Assure all route data is correct and up to date within Paragon. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Job Responsibilities:
- Assure all routes depart and arrive to customers on time.
- Keeps open communication channels with drivers by answering questions and explaining McEntire policies and procedures.
- Assist drivers when they have issues with tablets or issues within XRS
- Update Order Fill data
- Update Transportation Management System
- Track inbound and outbound drivers
- Update Paragon and XRS departure/arrival data
- Scheduling backhauls for our company
- Build and maintaining a strong relationship with our customers
- Perform other related duties as assigned
Qualifications:
- High school diploma or equivalent
- Attention to detail and accuracy
- Computer and data entry skills,
- Strong problem-solving and follow-through
- Background in Transportation or Logistics or Supply Chain (preferred)
- Strong organizational skills
- Highly proficient in Microsoft Office applications, mainly Excel
- Knowledge of Paragon or a transportation system (preferred)
- Knowledge of DOT regulations
Other Information:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
