What are the responsibilities and job description for the Cashier and Customer Service position at Fresh Foods McCook?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions efficiently while promoting our products and services through effective upselling techniques. A strong focus on customer satisfaction and attention to detail is essential.
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Operate the cash register and manage cash handling procedures accurately.
- Process customer transactions using POS systems, ensuring a smooth checkout experience.
- Maintain knowledge of current promotions, products, and services to effectively upsell items.
- Handle returns and exchanges in accordance with store policies.
- Provide excellent phone etiquette when answering customer calls or inquiries.
- Assist in maintaining the cleanliness and organization of the checkout area.
- Collaborate with team members to meet sales goals and enhance customer satisfaction.
Experience
- Previous experience in a retail or customer service environment is preferred.
- Familiarity with cash handling and basic math skills is essential for accurate transaction processing.
- Experience with POS systems is a plus, along with knowledge of retail math concepts.
- Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.
- Strong customer service skills, including the ability to engage customers effectively and resolve issues promptly.
- Ability to demonstrate upselling techniques to maximize sales opportunities.
Join us in creating memorable shopping experiences for our customers while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $13.50 - $14.50 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14 - $15