What are the responsibilities and job description for the Client Service Associate position at Fresh Form draft?
Job Title : Client Service Associate
Location : San Antonio, TX
Job Type : Full-Time
Job Summary :
We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team in Dallas, TX. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. As a Client Service Associate, you will develop strong relationships with clients, ensuring their needs are met efficiently and effectively.
Key Responsibilities :
Serve as the primary point of contact for clients, addressing inquiries and providing support.
Process client requests efficiently while maintaining a high level of accuracy.
Resolve client issues and concerns promptly, escalating as necessary.
Maintain client records and ensure up-to-date information is documented.
Collaborate with internal departments to ensure client needs are met effectively.
Assist in the preparation of client reports and documentation as required.
Qualifications :
High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong problem-solving abilities and ability to remain calm under pressure.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work independently as well as part of a team.
Benefits : Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
Career growth opportunities
