What are the responsibilities and job description for the Future Opening: Inside Sales Representative position at Fresh Meal Plan?
FRESH MEAL PLAN
Job Description
JOB TITLE: Inside Sales Representative
Classification
Non-Exempt
Non-Exempt
Salary Grade/Department
Hourly / Sales 1014
Hourly / Sales 1014
Reports to
Customer Service Manager
Customer Service Manager
Summary/Objective
This position is primarily responsible for selling Fresh Meal Plan corporate products & services to
past customers & supporting the Fresh Meal Plan Sales Team in-bound sales line. They are responsible for achieving the company objectives of driving sales/revenue for all prior assigned accounts and nurturing new leads.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop new ideas and programs to reactivate prior customers/save new customers
- Execute Sales Orders in accordance with company policy.
- Attends weekly Sales Meeting in a prepared fashion.
- Uses FMP Customer Database to execute a minimum of 75 communications (calls or emails) daily with a goal of reactivating prior customers as well as reaching out to recent cancelations to save new sales.
- Occasionally assist with Management team on an as needed basis for special Events/Projects
- Learn company logistics, as it relates to member satisfaction & product delivery.
- Create lasting relationships with members to generate repeat business and when needed customer account management.
- Support Sales VP & Sales Manager in promoting the business mission.
- Liaise with the Customer Service teams regularly to ensure member satisfaction in and around the building on deliverables.
- Assist with the development & implementation of strategic Reactivation strategies
- Answer inbound sales calls regarding new customers and past customers
- Nurture new leads from websites and various sources.
Competencies
- Written and Oral Communication.
- Teamwork.
- Customer Service.
- Ethical Practice.
- Relationship Management.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work may vary.
Travel
No travel is expected.
Required Education and Experience
- High school diploma or GED; 2 years customer service or sales, with a Health & Wellness or Fitness background experience; completion of a certificate or degree may be preferred.
Preferred Education and Experience
- Bachelor's degree in Business Administration or related field; and 3 years customer service or sales, with a Health & Wellness or Fitness background related experience or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications
- N/A
Work Authorization/Security Clearance (if applicable)
All employees are required to submit documents that verify identity and eligibility to work in the United States.
AAP/EEO Statement
Fresh Meal Plan is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We want to change the way America thinks about healthy eating. Start by taking all of the time for planning, shopping and prep out of your week. Already, you’ve got more time to work out, train or just keep up with your active lifestyle. Never mind researching your meals, controlling your caloric content, balancing proteins, vegetables and complex carbohydrates or learning the skills needed to expertly cook and season your food. Instead, choose from hundreds of delicious dishes on our Fresh Meal Plan menu with all the nutritional planning done for you. Consider Fresh your weekly meal planner.
Forget about the expense of sourcing the finest, freshest gourmet ingredients with perfect portions to avoid wasted leftovers or repeating the same dish over and over again. We do it all for you, saving you time and money. With us as your official meal plan, you’ll enjoy fresh, healthy gourmet food delivered right to your door. It’s that simple.
