What are the responsibilities and job description for the Front End Coordinator position at Fresh Thyme Market?
Description
The Front End Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines.
Essential Duties & Responsibilities
- Ensures customers receive outstanding service through the checkout lanes
- Greets customers entering store and responds promptly to customer needs.
- Assists in overseeing the accurate and efficient operation of all cash registers.
- Receives payment by cash, check, credit cards, gift cards, or automatic debits.
- Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
- Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
- Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
- Models exceptional, fast and friendly customer service
- Reviews Customer Survey and customer feedback from previous day or week
- Prepares, packages, stocks store and display merchandise appropriately
- Price change compliance
- Food safety compliance
- Ordering of manual ordered items
- Stock, rotate, and merchandise facing products according to department procedure
- Ensure all inferior out of code products are not sold and removes from display
- Ensures all products are accurately priced and sales prices are maintained and up to date
- Provides consultation to customers when needed regarding consumer products
- Execute ad set compliance including signage
- Meet or exceed sales floor condition expectation in respective department
- Promotes a safe work environment
- Reliable and consistent attendance required
- Proper usage of production planner and fresh dashboard
- Other daily tasks as required
Education and Experience
Knowledge, Skills, and Abilities
Job Function Analysis
Physical Demands
Lifting / Carrying
Repetitive Motion
Right & Left Grasping Frequently 34-66%
Fine Manipulation Occasionally 1-33%
Pushing and Pulling Occasionally 1-33%
Lower extremities Never 0%
Environmental Conditions :
Some extreme temperatures are possible. Some ventilation and exhaust fans.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended
to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Requirements
Company Information
We hire friendly, knowledgeable people who are enthusiastic about healthy lifestyles. Our team members are encouraged to be themselves. Instead of memorizing scripts, they're authentic, friendly, and fun. Happy team members naturally provide better service.