What are the responsibilities and job description for the Customer Service Associate position at Fresh Water Farms - Atkinson?
Fresh Water Farms, a partner of Heritage landscape is seeking a self-motivated, customer service-oriented individual for a Counter Sales/Customer Service role. This is a part-time position. The primary role is to enter sales into the system and wait on Customers.
ESSENTIAL DUTIES
- Entering orders at the point of sale using the company computer system
- Interacting with customers over the phone, via email, and in-person
- Greet customers with a friendly attitude
- Basic computer and phone skills
- Communicate to customers the correct product for their application
- Communicate to customers how the material is priced and sold
- Create Sales Orders
- Clear communication between manager, employees, and clients
- Being honest, courteous, and respectful to customers & employees at all times
- Maintain and assist to keep a clean work environment
- Learn basic knowledge of products available to customers
- Inform management of products/special order material customers need
- Tag products that come into the store.
- Other related duties as assigned
REQUIREMENTS
- Basic computer knowledge and Internet use
- Able to work part time hours.
- Some knowledge of Nursery and Greenhouse products but not required
- Bilingual (English and Spanish) is preferred, but not required
- Able to a pass pre-employment drug test and background
This position could lead to a full-time position, as the Company Grows.
Would need to work atleast 1 weekend day. It would be 3 days a week.
Job Location:
1 KipKam Road Atkinson, NH 03811
Equal Opportunity Employer.
Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Benefits
- Competitive salaries for all team members paid weekly
- Private Stock Ownership
- Equity Growth Incentive Plan (after 6 months of employment)
- 401(k) Retirement Plan with company matching
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program