Fleet Operations Lead

POSITION OVERVIEW:

The Fleet Operations Lead is an independent contributor role that will oversee the design and execution of fleet operations while collaborating with colleagues to ensure fleet safety. The main objectives of this role are to ensure optimal balance between service and cost while adhering to company policies as well as federal, state, and local regulations regarding operator qualifications, training, and record-keeping. You will be directly responsible for overseeing fleet operations, systems, maintenance, and providing training. As a strategic leader, this role will implement plans to enhance the company’s supply chain advantage, ensure the highest level of service for both internal and external customers, and make decisions to optimize performance and cost metrics while fostering a positive work environment.

JOB DUTIES:

• Lead the implementation and execution of fleet processes, performance standards, and procedures to support cost control, reduction, and containment targets
• Oversee and guide vehicle maintenance efforts to ensure timely service and optimal fleet performance, including fleet licensing, registration, and CSA compliance. Take a lead role in supporting fleet maintenance programs, capital expenditure planning, budgeting, and cost management
• Monitor and drive key operational and financial metrics supporting the maintenance of monthly KPIs and reporting on variances. Use GPS and online management tools to track fleet performance, review internal processes for compliance, and provide proactive support for resolving delivery issues with cost-effective, DOT-compliant solutions
• Support the implementation and active management of fleet performance standards and metrics, ensuring adherence to performance targets
• Develop and maintain a strong understanding of transportation markets, including industry benchmarks for cost components like fuel, accessorials, and government regulations
• Ensure fleet operations are efficient and fully compliant with company policies, government regulations, and DOT standards (including Agriculture exemptions), collaborating with colleagues in Sales, Operations, Finance, and IT to ensure smooth operations
• Assist in implementing safety programs and provide guidance to ensure compliance with all relevant fleet regulations and standards
• Monitor fleet-related systems to ensure effective operation and identify opportunities for future system improvements
• Oversee on-site fuel and other related supplies, ensuring availability and optimal usage
• All other duties as assigned

QUALIFICATIONS and Education Requirements:

• Bachelor’s degree or relevant experience required
• 5 years of experience in a fleet operations leadership role
• Proven experience leading and optimizing fleet operations with a strong focus on process efficiency, compliance, and cost control
• Thorough knowledge of DOT, FMCSR, HOS rules, and regulations
• Experience with TMS systems and telematics
• Advanced knowledge and experience with capital and working budgets, P&L, and fleet optimization
• Excellent interpersonal skills with the ability to interact effectively with all levels of the organization
• Ability to solve problems through creative, innovative solutions, and to challenge traditional methods of accomplishing tasks and removing obstacles
• Must possess excellent communication skills

PHYSICAL Environment & Requirements:

• Climate-controlled office
• Continuously requires vision, hearing, twisting, and talking
• Frequently requires sitting, standing, fine dexterity, and handling
• Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing