What are the responsibilities and job description for the Credit Collections Specialist position at FreshEdge?
FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. We look forward to adding to our team and continuing our growth.
Essential Functions:
- Monitor accounts on a daily basis to maintain account reconciliations of skipped and disputed invoices using database queries and workbooks to drive collections or resolutions.
- Identify outstanding account receivables.
- Establish and maintain communication with delinquent accounts to ensure expeditious collections with rapid resolution of past due accounts via telephone.
- Answer customer questions regarding problems with their accounts.
- Receive payments and post amounts paid to customer accounts.
- Perform various administrative functions for assigned accounts, such as recording address changes
- Prepare and present reports on collection activities and progress to the Credit and Collections Manager
- Maintain knowledge of acceptable accounting practices and procedures.
Competencies, Education, and Skills:
- Collector experience with large accounts with various terms is required.
- Experience in a fast-paced environment, highly preferred
- A minimum of a Highschool diploma or GED equivalent and 2 years of successful experience performing the above duties
- Proficient PC skills in Microsoft Office and common email systems
Benefits:
- Health & Welfare Benefits (medical, dental, vision, life and disability coverages)
- Paid Time Off & Holidays
- 401(k) with Company Match
- Weekly Pay
- Career Advancement Opportunities
All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
