What are the responsibilities and job description for the Solutions Architect - WMS Systems position at Freshpet Inc?
Who We Are
Freshpet is a family of pet-loving humans guided by a simple mission: to positively impact pets, people and the planet shared by all. Freshpet employees work hard as a team and get rewarded generously for their dedication and effort. From real career growth, mentorship, stock ownership and competitive pay and benefits for employees and their families — and their fur families, too! — Freshpet aims to make work a rewarding, fun and inspiring part of life. Plus, there are so many ways to contribute at Freshpet. Whether it’s finance, manufacturing, HR, marketing, engineering, innovation or other functions, the company is rapidly growing and always seeking motivated and passionate people to join the Freshpet family. Come join Freshpet’s mission to bring the power of real, fresh food to pets.
What You Will Do
Freshpet is seeking a hands-on Functional Solution Architect specializing in Microsoft Dynamics 365 Finance & Operations (D365 F&O) Advanced Warehousing, including the Warehouse Management System (WMS) app. This role will be responsible for designing, configuring, maintaining, and supporting warehouse operations within D365.
- Design, configure, and deploy D365 Advanced Warehousing & WMS for Freshpet’s warehouse operations.
- Lead the setup of inbound (receiving, put-away), outbound (picking, packing, shipping), and inventory management processes.
- Configure wave processing, work templates, location directives, cycle counting, and replenishment strategies.
- Optimize warehouse layouts, storage zones, and inventory tracking for real-time visibility.
- Implement WMS Mobile App configurations for barcode scanning, picking workflows, and label printing.
System Support & Continuous Improvement:
- Act as the go-to expert for D365 Advanced Warehousing, resolving system issues and optimizing processes.
- Monitor and maintain warehouse system performance, ensuring seamless operations.
- Work with end-users and warehouse teams to troubleshoot issues and enhance system usability.
- Stay current on Microsoft’s D365 roadmap, evaluating and implementing new features.
Business Collaboration & Process Optimization:
- Partner with Logistics, Operations, and Supply Chain teams to translate business needs into system solutions.
- Identify and implement warehouse automation opportunities to improve productivity.
- Provide training and support for warehouse users on best practices and system functionality.
- Collaborate with third-party logistics (3PLs) and integration teams to ensure seamless data flow.
How You Will Make An Impact
As a key member of the Business Systems team, this individual will work closely with Logistics, Operations, and Supply Chain teams as well as our implementation partner to optimize warehouse processes, improve efficiency, and drive automation. The ideal candidate is a techno-functional expert with deep business process knowledge and thrives in a hands-on role.
What You Will Bring
- 5 years of experience in D365 F&O Advanced Warehousing & WMS.
- Hands-on expertise in warehouse configuration, picking/packing workflows, wave processing, and inventory control.
- Strong understanding of warehouse execution processes and system-driven optimizations.
- Experience with WMS Mobile App setup, RF scanning, and label printing.
- Ability to troubleshoot system issues, optimize workflows, and train end-users.
Preferred:
- Experience in food & beverage, manufacturing, or consumer goods industries.
- Knowledge of 3PL integrations, TMS connectivity, and warehouse automation.
- Familiarity with Power Automate, Power Apps, or Azure DevOps for process automation is a plus.
What We Offer
At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!
Our Commitment to a Diverse Workforce:
At Freshpet, we embrace and encourage our employees’ differences in age, sex, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Freshpet aims to foster, cultivate and preserve a culture of diversity, equity and inclusion. Our employees are our most valuable assets. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. Freshpet is an Equal Opportunity Employer.
Disclaimers
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.
