What are the responsibilities and job description for the Lead - Automation Test position at Freshworks Inc.?
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
As a QA Engineer at D42, you'll build and implement test automation frameworks. You possess excellent problem-solving skills and a diverse set of technical skills both in software testing and automation coding. You will be able to dive into many aspects of our technical product, strategize on how to automate and test new or legacy features and functionality, and provide support for the ongoing quality of said features / functionality. You will be a self-starter and look for improvements in our processes.
What you'll do :
- Takes initiative to implement test automation efforts, performs as a productive team player
- Responsible for maintaining test automation frameworks solutions and automated test scripts
- Reviews requirement specifications and technical design documents to create test scripts and test plans
- Participate in design and code inspections
- Execute manual testing, as needed
- Analyze test logs; create test reports, coordinate with stakeholders
- Maintain existing automated regression test suite
- Versatile test automation skillset and techniques in Web, API, Data Feeds
Qualifications
Additional Information
The annual base salary range for this position is $112,000— $168,600 USD Variable Compensation (where applicable).
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus / equity may be available.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.
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Salary : $112,000 - $168,600
