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Account Executive - Enterprise Education

Freshworks
Freshworks Salary
Atlanta, GA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/3/2025

As an Account Executive Enterprise (Higher Education) you will play a pivotal role in expanding Freshworks footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities delivering customized ITSM and EX solutions and empowering institutions to drive productivity and employee satisfaction through our advanced software. Youll thrive in complex consultative sales processes with highbudget deals and mediumtolong sales cycles helping Higher Education institutions improve employee workflows and IT efficiency.

Key Responsibilities :

  • Solution Selling : Develop tailored ITSM and EX strategies for Higher Education clients demonstrating how Freshworks solutions optimize productivity and enhance faculty and staff engagement.
  • Stakeholder Management :  Collaborate with diverse decisionmakers including administrators IT leaders and HR departments to address unique challenges within Higher Education institutions and deliver impactful outcomes.
  • Pipeline Management :  Build maintain and execute a robust sales pipeline ensuring consistent progress through medium to longterm sales cycles tailored to the Higher Education sector.
  • Customized Engagements :  Create and present compelling value propositions that align with institutional goals priorities and budgets.
  • Collaborative Approach :   Partner with Marketing Solutions Engineers and Customer Success teams to create seamless endtoend experiences for prospects and clients in the Higher Education vertical.

Qualifications : Experience :

  • 58 years of proven success in SaaS enterprise sales with strong experience in ITSM and EX solution selling.
  • Prior experience selling to Higher Education institutions is a strong plus.
  • Expertise :

  • Advanced knowledge of SaaS platforms and their role in driving institutional efficiency.
  • Handson experience with ITSM solutions and EX platforms designed to improve faculty and staff productivity and engagement.
  • Skills :

  • Mastery in solution selling and pipeline management.
  • Strong analytical abilities to assess customer needs and provide tailored recommendations.
  • Traits :  Collaborative analytical and persistent in navigating complex sales cycles and securing highvalue deals.

    Mindset :  Customercentric with a passion for empowering Higher Education institutions through transformative software solutions.

    Why Freshworks

    Freshworks offers a vibrant collaborative environment where innovative ideas are celebrated and customer success is at the core of everything we do. As an Account Executive Enterprise youll have the opportunity to shape how colleges and universities unlock the potential of their employees through ITSM and EX platforms. Join us and be part of the team redefining software for the Higher Education vertical!

    Additional Information :

    The annual base salary range for this position is $105000 $150000 USD  Variable Compensation (where applicable)

    Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level. Bonus / equity may be available.

    Freshworks Benefits :   Freshworks offers multiple options for dental medical vision disability and life insurance. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

    At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

    Remote Work : Employment Type :

    Fulltime

    Salary : $105,000 - $150,000

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