What are the responsibilities and job description for the Entry Level Sales & Customer Support Associate position at Fresno Associates?
Job Description
Job Description
We specialize in marketing and outreach campaigns in our local communities. We are fortunate to work with a government-funded wireless communications program that enables low-income consumers to obtain devices at an affordable rate. In a world where connection and technology are at the forefront of everything we do, it is essential for all individuals to have access to communication devices so that they can ensure things like job security and staying connected with their loved ones.
We are seeking individuals to join our Sales & Customer Support team to allow us to continue expanding our reach with the Verizon Program and helping those in need of support.
Responsibilities of an Entry Level Sales & Customer Support Associate :
- Receive hands-on training from more experienced sales and customer support professionals in order to fully grasp the nature and scope of the role
- Meet directly with potential enrollees and qualify for the Verizon Program
- Explain all features of the program to enrollees and ensure they are fully educated
- Ensure members are fully enrolled in the program and know exactly what to expect
- Upsell on additional accessories that may be a good fit for each enrollee
- Build and maintain great relationships with members of the community
- Maintain a record of all interactions
We are looking for our Entry Level Sales & Customer Support Associates to grow BEYOND the initial entry level and take on more responsibility in leadership roles with us. We offer an immersive training program for the right individuals who are looking to kick start their career and not look back.
In order to grow, one has to be :
Qualifications of the Entry Level Sales & Customer Support Associate :
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