Responsibilities - Leading a team of IT professionals accountable for :
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- Providing IT strategic direction in support of the company's business strategy.
- Knowledge of best practices in IT & implementing a strategy needed to accommodate the company's aggressive growth plans.
- Presenting the case for purchasing technology that will facilitate the company realizing its growth plans and computing the ROI on each of those projects & presenting that information to the Executive Team.
Identifying, proposing & delivering IT solutions to facilitate accomplishing the company's business objectives by capturing, storing, processing, retrieving & disseminating information :
Identifying the factors most critical to effectively running the business & providing relevant, understandable & useful information to assist in decision making.Creating an employee training platform for standard operating software in order to provide a common usage across the company.Understanding and maintaining the IT data warehouse systems and offering reporting and analytical solutions to end users to facilitate access to and dissemination of data.Selecting & installing a merchandising system that will report rates of sale & inventory while identifying stock requirement and purchasing needs.Accommodating the needs of consumers who have expectations for obtaining information via the internet.Evaluating & monitoring the company's information processing environment - in order to determine proficiency levels & implement initiatives to enhance the dissemination of information.
Leading, coaching & developing the IT staff.
Developing a plan for maintenance & acquisition of hardware & software needs, fiscal constraints & compatibility with existing IT networks :
Ensuring the systems in place - including the store operating system - continue to operate with minimum budget & maximum efficiency.Making decisions as to whether to develop solutions in-house or go outside.Identifying where system upgrades are needed & enabling the Executive Team to understand those needs.Sourcing vendors, creating capital requests & determining the justification & ROI whenever purchasing software or hardware.Sunsetting systems where necessary in order to project forward based on business needs vs. reacting as systems fail.Maintaining data integrity & security within the IT network.Ensuring the security, business continuity & confidentiality of data by devising, implementing & maintaining protective & disaster recovery & contingency strategies :
Developing & implementing a corporate IT security policy.Ensuring that stored information corporate-wide is protected from external & internal threats.Ensuring redundancy with backups not being stored in the same facility as originals.Maintaining an internal customer service focus by identifying users' needs and resolving their IT issues :
Structuring the IT department to best support the company's needs - adding to, downsizing and / or outsourcing as is needed.Initially obtaining a comprehensive understanding of the workings of each department by asking each VP & department head to outline their department's functions, their current needs for information & identifying the data to which employees have access.Maintaining effective vendor relationships & managing vendor contract negotiations for the purchase & maintenance of IT hardware & software.
Experience Requirements & Preferences :
7 - 20 years of IT experience including 5-6 years in an IT leadership role.Omnichannel and ecommerce experience.Merchandising, logistics / distribution & advertising / marketing experience.Educational Requirement :
Bachelors in Computer Science or Information Systems with a minor in Accounting / Business Administration or an MBA.
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