What are the responsibilities and job description for the Counter Parts Sales position at FREY HEAVY DUTY?
Job Overview
We are seeking a dedicated Counter Sales Representative to join our team. The ideal candidate will have a passion for sales and customer service, with a strong background in Heavy duty parts.
Responsibilities
- Greet customers and assist them with their inquiries
- Process sales transactions using a cash register
- Provide product information and recommendations to customers
- Maintain a clean and organized sales counter area
- Utilize computerized maintenance management systems Auto power
- Collaborate with the sales team to meet and exceed sales targets
- Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
- Locate and obtain ordered part for customer from central warehouse or branch.
- Determine sales price for customers for each sale in accordance with company procedure.
- Handle warranty or defective parts for customers in accordance with company procedure.
- Write up approved charge sale in accordance with company procedure
- Special order parts on an emergency basis when necessary and appropriate.
- Process approved credits for customer when merchandise is returned.
Skills
- High School Diploma (or GED or High School Equivalence Certificate
- Intermediate knowledge level of Windows XP (excel, word and outlook)
- Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
- Communicating: Conveying information to others in an effective manner.
- Time management: Managing one’s time and the time of others.
- Persuasion: Persuading others to change their minds or behavior.
- Service orientation: Actively looking for ways to help people.
- Minimum of 2 years’ experience in sales; sales of heavy-duty automotive parts preferred.
PHYSICAL DEMANDS AND EQUIPMENT
- The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person