What are the responsibilities and job description for the Customer Service Ambassador position at Fricker's Bowling Green 106, LLC?
As a Fricker's hostess/greeter, you are the face of our establishment and play a crucial role in creating a positive first impression for our guests. Our goal is to ensure that every guest leaves happy and satisfied with their experience.
Key Responsibilities Include:
- Greeting guests as they arrive and informing them of specials and events
- Thanking guests as they leave and inviting them back
- Managing a waiting list, seating guests, bussing tables, and assisting servers
- Answering phone calls
- Entering carry out orders into the POS system, suggestive selling, ensuring orders are correct and handling money
- Assisting servers and managers throughout the dining room
We offer a flexible work schedule, meal and clothing discounts, free birthday meals for you and your family, holiday pay, rewards program, referral program, career growth opportunities, and healthcare options for eligible employees.
Must have reliable transportation, be able to work various shifts, and be authorized to work in the United States.