What are the responsibilities and job description for the Restaurant Team Member position at Fricker's Sidney 127, LLC?
Our Team
We're a close-knit team of professionals who share a passion for delivering exceptional customer service and creating a memorable experience for our guests. Our team members are friendly, approachable, and dedicated to providing an unforgettable experience for everyone who walks through our doors.
Job Description:
- As a Customer Experience Specialist, you will be responsible for creating a warm and welcoming atmosphere for our guests. This includes greeting them upon arrival, managing the waiting list, and ensuring they have a positive experience throughout their visit.
- You will also assist servers and managers with various tasks throughout the dining room, including answering phone calls and entering carry-out orders into our POS system.
- In addition, you will be responsible for maintaining a clean and organized workspace, adhering to company policies and procedures, and upholding our high standards of customer service.
Requirements:
- A passion for delivering exceptional customer service and creating a warm and welcoming atmosphere.
- The ability to work well under pressure and multitask effectively.
- Flexibility to work various shifts, including evenings and weekends.
Benefits:
- A competitive hourly rate.
- Flexible scheduling to accommodate your needs.
- Meal discounts and opportunities for career growth and development.