Insurance Customer Service Representative

Job Description

Founded in 1999, Frickey Insurance Agency is a family-owned business dedicated to delivering a "Best in Practice" service experience to our valued member clients. As one of the fastest-growing insurance agencies in Texas, we specialize in Farmers Insurance Group Personal and Commercial Lines products. Our team thrives on collaboration, daily education, and a shared commitment to excellence. With innovative tools, supportive teammates, and a culture that celebrates achievements, weve created an environment where our employees can grow and succeed.

Were looking for a dynamic and customer-focused Personal Lines Customer Service Representative to join our team. In this role, youll build relationships with clients, provide tailored insurance solutions, and contribute to our ongoing success. This position offers a competitive compensation package of $3,000 to $5,000 per month, depending on experience, with substantial commission opportunities and career progression pathways.

Take the next step in your career and become a valued member of the Frickey Insurance Agency team. Together, well protect what matters most to our clients while building your professional success! Apply Today!

Salary: $3000 per month

Benefits

Monthly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Responsibilities

• Greet, meet, and develop strong relationships with clients to understand and fulfill their insurance needs.
• Educate and present product options to clients, focusing on creating comprehensive protection packages.
• Identify additional opportunities to protect clients material property and family needs.
• Schedule follow-up meetings and refer clients to team specialists for advanced needs.
• Participate in ongoing education to obtain additional licenses and credentials.

Requirements

• Must possess or be able to obtain required licenses.
• Insurance industry experience is a bonus.
• Positive attitude and enthusiasm for working in a team-oriented environment.
• Strong communication skills with the ability to engage and build rapport with clients.
• Experience in sales and customer service, coupled with excellent organizational and typing skills.

Company Description
For over 20 years, we have been proud to service Southeast Texas as your insurance agency. We pride ourselves in helping you better understand your coverage options, whether that's auto, home, renters, business insurance, golf cart and more. We are passionate about making sure our community is protected.