What are the responsibilities and job description for the Shop Opener position at Friedman's Home Improvement?
Job Description:
Friedman's Home Improvement is seeking a Keyholder/Coordinator, Yard, for our Ukiah location. This leader is a key-carrying manager on duty who supervises store/yard operations and leads Team Members in an environment that is customer-focused and grand opening-ready.
Key Responsibilities:
- Provide management-level support to all customers and Team Members in the yard
- Own the daily pulse, flow, and activities of the business channel/department and all Team Members within it
- Drive customer service and Team Member engagement throughout the store
- Connection with Team Members is ever-present with a daily check-in process and constant teaching, feedback, and coaching on TM performance as it relates to process, procedures, and values
- Set the retail pace and expectations for the Department through managing Department Heads and Team Members, making sure they have the knowledge and tools to be successful day-to-day as a Values-based leader
- Manager on Duty to include key carrier responsible for opening and closing building, all aspects of the facility and activities on-site during shift. Safety, security, emergencies. Alarm and fire codes
- Mentor, coach, and train Department Heads and Team Members with product knowledge, technical, and interpersonal skills to develop and strengthen the team
- Assign duties and follow up with TMs to ensure timely completeness and accuracy
- Determine work procedures, prepare work schedules, and expedite workflow for departmental Team Members
Requirements:
- Advanced education or training from college or university, with 4 years in a retail environment or equivalent combination of education and/or experience
- Minimum mid-level management background with exceptional supervisory skills
Preferred Qualifications:
- Experience with Microsoft Office (Outlook, Word, Excel)
- Microsoft D365 experience is preferred
- Ability to lead, develop, and grow a team
- Develop and maintain strong cross-functional relationships
- Excellent organizational and communication skills
- Ability to follow through issues to resolution
Benefits:
- 401(k) matching
- Medical, Dental & Vision Insurance
- Employee discount
- Flexible spending account
- Paid time off
- Parental leave
- Tuition reimbursement
Pay: $23.55 - $24.52 per hour
Location/Hours: This is a non-exempt position located at the Friedman's Home Improvement retail store in Ukiah. Hours are to meet the needs of the retail business and typically vary from 4:00 a.m. to 9:00 p.m., Sunday through Saturday. Manager on Duty shifts are monthly rotating morning, mid, and closing shifts.
Equal Opportunity Employer: Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
Salary : $24 - $25
