Demo

Care CoordinatorMHN - FH

Friend Family Health Center Inc
Chicago, IL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

Job Description

Job Description

Care Coordinator

Friend Health is seeking a dedicated and detail-oriented Care Coordinator to support patient care by serving as a liaison between patients, families, and clinical teams. This role requires strong communication skills, the ability to navigate Electronic Health Records (EHR), and a high level of independence. The Care Coordinator will assist with patient assessments, care coordination, referrals, and follow-up to improve patient outcomes.

Essential Duties and Responsibilities

Patient Care Coordination

  • Conduct Health Risk Assessments to evaluate patient needs.
  • Assist in coordinating care between clinical teams, patients, and families.
  • Provide disease-specific and preventive care education to patients.
  • Ensure timely follow-up with providers after hospitalizations and emergency room visits.
  • Assist with referrals, care transitions, and scheduling as needed.
  • Retrieve discharge summaries and medical records for continuity of care.
  • Develop and implement low-level care plans for patients.
  • Conduct home visits when necessary to support patients in following their care plans.

Administrative & Data Management

Utilize Electronic Health Records (EHR) and Practice Management Systems accurately.

Maintain and track patient data, compile reports, and monitor care coordination efforts.

Participate in care management team meetings to discuss patient needs and care strategies.

Customer Service & Communication

  • Provide exceptional customer service by demonstrating courtesy, tact, and professionalism in all interactions.
  • Maintain discretion and confidentiality in accordance with HIPAA regulations.
  • Respond to incoming and outgoing calls professionally and accurately record all patient information.
  • General Responsibilities

  • Must be able to bend, reach, and / or lift up to 10 lbs., with frequent sitting.
  • Perform other duties as required or assigned within the scope of responsibilities.
  • Education and Experience Requirements

  • High school diploma or equivalent required.
  • 2-3 years of related experience with direct public contact, focusing on customer service, oral / written communication, and telephone etiquette.
  • Experience with Electronic Health Records (EHR) required.
  • Strong key entry and / or typing skills.
  • Occupational Risk for Exposure to TB

    This position may involve direct patient contact, posing a risk of exposure to Tuberculosis (TB). Employment is contingent upon annual TB testing, except for :

  • Documented medical contraindications
  • Documented religious objections
  • Staff who decline TB testing or flu vaccinations due to medical or religious reasons will be required to wear a mask as appropriate.

    By signing this job description, the employee acknowledges and agrees to comply with Friend Family Health Center’s (FFHC) Influenza Prevention, Vaccination, and TB Guidance Policy.

    Equal Employment Opportunity (EEO) Statement

    Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law.

    In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, including during the application or hiring process.

    Compensation & Benefits

  • Hourly Pay : $20.00- $21.01
  • Comprehensive Benefits Package , including :

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • 403(b) retirement plan with employer contributions
  • Generous paid time off (PTO) and holidays
  • How to Apply

    If you are a dedicated Care Coordinator with excellent communication skills and a passion for providing patient-centered support, we encourage you to apply!

    Salary : $20 - $21

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Care CoordinatorMHN - FH?

    Sign up to receive alerts about other jobs on the Care CoordinatorMHN - FH career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $36,885 - $46,221
    Income Estimation: 
    $79,078 - $104,694
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $79,078 - $104,694
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Friend Family Health Center Inc

    Friend Family Health Center Inc
    Hired Organization Address Chicago, IL Full Time
    Friend Health is seeking a dedicated and patient-centered Medical Assistant to assist providers and nursing staff in the...
    Friend Family Health Center Inc
    Hired Organization Address La Habra, CA Full Time
    Friends of Family Health Center is seeking an accountant for its Administrative Department. Reports to: Chief Financial ...
    Friend Family Health Center Inc
    Hired Organization Address CA Full Time
    Position Summary : The Family Medicine Physician will be responsible for providing complete clinical care for all patien...
    Friend Family Health Center Inc
    Hired Organization Address Chicago, IL Full Time
    Job Description Job Description Friend Health is seeking a compassionate and experienced Care Manager - LPN to join our ...

    Not the job you're looking for? Here are some other Care CoordinatorMHN - FH jobs in the Chicago, IL area that may be a better fit.

    Quality Control Manager

    F.H. Paschen, Chicago, IL

    Survey Manager

    F.H. Paschen, Chicago, IL

    AI Assistant is available now!

    Feel free to start your new journey!