What are the responsibilities and job description for the Parts Counterperson position at Friendly Chevrolet?
Friendly Chevrolet is not your typical car dealership. We are different. We believe we have nothing of greater value than our people. By respecting the uniqueness of every individual we are able to build a team of confident, creative people who possess high degree of initiative, self-respect and discipline. Close mutual support of one another is a fundamental tenet of ours. We value open communication and encourage new ideas, realizing that teamwork produces a better work environment, and enthusiastic customers and suppliers. We must satisfy the needs of our customers and we know that taking Individual accountability will demonstrate to our customers we are enthusiastic about them and really care. Our ultimate goal is to treat our employees and our customers in a way that maintains their loyalty for a lifetime.
At Friendly Chevrolet all decisions are made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others. We believe in not accepting the status quo, in constant improvement & in the value of ongoing education in any form. We believe there is no place for mediocrity & half-hearted efforts. We accept personal responsibility for over-coming obstacles and being the very best. We actively choose to excel in every aspect of our personal & professional lives.
We are one of the largest Chevrolet dealership in MN and as we grow, we are looking to add exceptional talent and leadership to our team. Friendly Chevrolet is seeking a self-motivated and high-performing individual fit for the position of wholesale Parts Counterperson. The candidate should have strong verbal communication skills, enthusiasm, and extraordinary customer service skills.
What would you do:
- Oversee the wholesale parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
What we're looking for in our new team member:
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
What you get in return:
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Paid Training
- Employee discounts on products and services
- Career Advancement Opportunities
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
