Demo

Front Counter Sales Associate

Friendly City Tire Pros
Albany, MS Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/16/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off

Company Overview

At Friendly City Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits
  • Job Summary

    The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

    Fast-paced, high volume retail environment with growth and career opportunities.

    Responsibilities

  • Promptly meets and greets customers
  • Answers phone and schedules appointments with customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Explains warranties, options, pricing, etc. to the customer
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Desired Qualifications

  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto / truck tire, lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • 2 years experience in a retail environment, preferably auto / truck tire, lubrication and maintenance
  • Retail customer service and customer relations experience
  • Preferred Experience :
  • 3 years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment

  • Tire Manufacturer Sales Skills certification a plus
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