What are the responsibilities and job description for the Restaurant Cook position at Friendly's (MACKS Rest. Inc) Career Center?
GRILL COOK MISSION
To deliver high quality, tasty, hot food, fast, to every guest.
ESSENTIAL FUNCTIONS
- Maintain a clean, neat, safe, food handling environment.
- Maintain a constant state of urgency.
- Deliver high quality, tasty, hot food to every guest.
- E the final quality control checkpoint-be proud of everything.
- Be considerate of special requests and their importance.
- Always consider eye appeal as well as taste and temperature.
- Be a quality maniac! Make sure food arrives at the table at peak quality.
- Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction.
- Make products as fast as possible, with precision and fantastic eye appearance.
- Expedite orders from the window to the dining room. Find runners or run yourself!
- Inform management of slow-downs and the need to take corrective action.
- Work as a team-utilize our systems and procedures for maximum efficiency.
- Alert team members of online orders to insure coordination of all products.
- Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Smile and make eye contact.
- Anticipate the guest’s needs and react before they need to ask.
- Create an emotional attachment to our restaurant by helping our guests create great memories.
