What are the responsibilities and job description for the Server Host position at Friendly's Restaurants (Khodalmaa Inc. & Jaynata Inc.)?
Job Description
We are seeking a highly motivated and enthusiastic Server to join our team at Friendly's Restaurants. As a Server, you will be responsible for providing exceptional customer service, ensuring that every guest has a memorable dining experience.
About Us
Friendly's Restaurants is a family-friendly chain of restaurants that has been serving up delicious meals and ice cream treats for over 70 years. Our mission is to provide warm welcomes, friendly service, and clean restaurants that make our guests feel at home.
Key Responsibilities:
- Provide Exceptional Customer Service: Greet every guest with a smile, acknowledge new and returning guests differently, and ensure that every meal is prepared to their liking.
- Manage Orders and Payments: Take accurate orders, enter them into the POS system, and process payments efficiently.
- Maintain a Clean and Organized Environment: Ensure that the dining area, kitchen, and restrooms are clean and well-maintained at all times.
- Work as a Team Player: Collaborate with other servers, hosts/hostesses, and kitchen staff to ensure seamless service and meet guest needs.
Requirements:
- Excellent Communication Skills: Ability to read, write, and communicate in English fluently.
- Food Safety Knowledge: Familiarity with food safety regulations and procedures.
- Basic Math Skills: Ability to handle cash, operate a point-of-sale system, and perform basic math calculations.
- Availability: Availability to work flexible hours, including evenings, weekends, and holidays.
