What are the responsibilities and job description for the Manager position at Friendly's?
Overview
We are seeking a dedicated and experienced Manager to oversee operations in our establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires a hands-on approach to managing daily activities, ensuring food safety, and maintaining high standards in kitchen operations. The Manager will play a crucial role in fostering a positive work environment while driving the success of the team.
Duties
- Supervise daily operations, ensuring efficient workflow and adherence to company policies.
- Manage kitchen staff, including hiring, training, and conducting performance evaluations.
- Oversee cash handling procedures and maintain accurate financial records.
- Ensure compliance with food safety regulations and maintain cleanliness in all areas.
- Provide exceptional customer service by addressing guest inquiries and resolving any issues promptly.
- Collaborate with culinary teams to develop menu items and optimize food management practices.
- Monitor inventory levels and assist with ordering supplies as needed.
- Utilize POS systems for tracking sales and managing transactions effectively.
- Foster a positive team atmosphere through effective communication and leadership.
Experience
- Proven experience in a managerial role within the food service industry is preferred.
- Strong background in kitchen operations, culinary arts, or food management.
- Demonstrated skills in cash handling and financial oversight.
- Excellent customer service skills with the ability to engage positively with guests.
- Leadership experience with the ability to motivate and develop team members.
- Knowledge of food safety standards and best practices is essential.
- Experience with interviewing candidates for various positions within the establishment is a plus.
- Familiarity with bartending practices is advantageous but not required.
If you are passionate about leading a team in a dynamic environment while ensuring top-notch service and operational excellence, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift:
- 8 hour shift
Work Location: In person
Salary : $20
