What are the responsibilities and job description for the Server/Waiter position at Friendly's?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced, fine dining environment. The ideal candidate will possess excellent guest relations skills and a passion for providing exceptional service. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that all food safety and sanitation standards are met.
Duties
- Greet and welcome guests in a friendly and professional manner.
- Present menus and provide detailed information about food and beverage offerings, including daily specials.
- Take accurate orders using Aloha POS or similar systems, ensuring all guest requests are noted.
- Upsell menu items to enhance the dining experience and increase sales.
- Collaborate with kitchen staff to ensure timely and accurate order preparation.
- Handle cash register operations, including cash handling and processing payments efficiently.
- Maintain cleanliness and sanitation of the dining area, adhering to food safety standards.
- Address guest inquiries and concerns promptly to ensure satisfaction.
- Assist in training new staff members on service standards and restaurant policies.
Qualifications
- Previous experience as a Server in a fine dining setting is preferred but not required.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Strong guest relations skills with the ability to create a welcoming atmosphere.
- Knowledge of food safety practices and sanitation procedures is essential.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team today and be part of an exciting culinary experience where your contributions make a difference!
Job Type: Part-time
Pay: $20.95 - $22.44 per hour
Expected hours: No less than 15 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $21 - $22