What are the responsibilities and job description for the Front Desk Agent position at Friends Lake Inn?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet and assist visitors in a friendly and professional manner.
- Manage front desk operations including answering phone calls, responding to inquiries, and directing guests to appropriate departments.
- Maintain appointment calendars and schedule meetings as needed.
- Perform administrative tasks such as data entry, filing, and proofreading documents.
- Ensure the front desk area is organized and presentable at all times.
- Handle incoming and outgoing correspondence efficiently.
- Provide support for office management tasks as required.
- Collaborate with team members to enhance customer service experiences.
Qualifications
- Proven experience in an office management or administrative role preferred.
- Familiarity with front desk operations and customer support practices.
- Strong computer literacy with proficiency in Microsoft Office Suite or similar software.
- Excellent organizational skills with a keen attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in hospitality is a plus.
- Strong communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information appropriately.
We invite qualified candidates who are passionate about providing outstanding service to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Full-time
Pay: $15.75 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Chestertown, NY 12817 (Required)
Ability to Relocate:
- Chestertown, NY 12817: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20
