Gift Shop Manager - FBBG

Friends of Boerner Botanical Gardens, Inc.

The Friends of Boerner Botanical Gardens, Inc. (FBBG) is an independent, non-profit organization supporting the Gardens.

POSITION: FBBG Gift Shop Manager

DEPARTMENT: Gift Shop

REPORTS TO: FBBG CEO

CLASSIFICATION: Full-time
In season: May 1 – Oct 31; Wednesday – Sunday 9am - 3pm
Off season: Nov 1- Apr 30; Monday – Friday 9am-3pm

I. MAJOR JOB FUNCTION

Manages FBBG Gift Shop (customer service, merchandising, consignment relationships, purchasing, product/display, inventory & shop upkeep).

The Gift Shop is the first area immediately visible to Boerner visitors upon entrance to the Education & Visitor Center; must be maintained in an inviting and receptive manner, focusing on customer appeal.

II. RESPONSIBILITIES

· Greets/helps visitors.

· Conversant on Gardens and FBBG member benefits/events.

· Promotes/sells FBBG Memberships.

· Drives consideration/selection of shop products.

· Continually merchandises/rotates products for customer appeal.

· Identifies and contracts local consignment vendors.

· Manages inventory (product and display materials).

· Works w/Mktg. Manager providing up to date shop info. for website and other PR.

· Maintains neat, fresh, clean displays/shop.

· Approves and confirms all vendor invoicing prior to FBBG accountant for payment.

· Interacts professionally w/visitors, all building personnel (FBBG, County & Caterer).

· Recruits/manages shop volunteers as needed.

· Other duties as assigned.

III. REQUIREMENTS

· Effective interpersonal skills; customer oriented, approachable & responsive.

· Retail merchandising experience and skill.

· Creative, enterprising, solution-minded, self-motivated.

· Ability to manage/balance cash/credit card transactions.

· Excellent verbal and written communication skills.

· Professional appearance and demeanor.

· Computer literate: Email/internet; Microsoft Word, Excel; POS system.

· Must possess a valid driver’s license, car, proof of insurance, & a safe driving record.

Applicants: Please send resume and cover letter to ehayward@fbbg.org

Job Type: Full-time

Pay: $25,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Relocate:

• Hales Corners, WI 53130: Relocate before starting work (Required)

Work Location: In person

Salary : $25,000 - $50,000