What are the responsibilities and job description for the Case Manager - Commercial Sexual Exploitation position at Friends of Youth?
Case Manager – Commercial Sexual Exploitation of Children
The Case Manager of Commercial Sexual Exploitation of Children (CSEC) provides outreach, advocacy and case management to young adults who are survivors of sexual exploitation.
FLSA Status: Non-Exempt, hourly
Reports To: Manager of Outreach and Supportive Services
essential duties
Community Relations and Outreach
1. Contact and build rapport with adults 18-24 years of age who are currently experiencing and are at heightened risk of homelessness, human trafficking and sexual exploitation.
2. Conduct community outreach at community organizations, public libraries, schools, social service agencies, teen centers, and other services and locations frequented by young people, to inform and educate employees and young adults of available program services.
3. Develop and maintain relationships with courts, detention, police, other employees and systems young people may be involved with.
Direct Service Tasks
1. Provide individual advocacy to young people who are survivors of commercial sexual exploitation or are at-risk of commercial sexual exploitation.
2. Develop individualized, trauma-informed, strength-based, client-driven service plans in core areas of education, employment, health, housing, life skills, mental health, recovery, safety and substance use.
3. Maintain regular contact with clients to respond to emerging needs and crises.
4. Assist young adults in navigating systems, including, but not limited to detention, Department of Social and Health Services (DSHS) and the justice system.
5. Connect commercial sexually exploited young adults to community resources, education, employment, health, housing, life skills, mental health services, substance use services, etc.
6. Collaborate with Friends of Youth’s employees, community partners, family and natural supports, to identify, engage and support clients in promoting safety, navigate systems and connect to appropriate services.
Administrative Tasks
1. Maintain complete and timely documentation of client files, including enrollment forms, goal plans, confidentiality, compliance related documents and case notes for up to 15 clients.
2. Compile monthly reports in compliance with agency and contract requirements.
3. Participate in weekly supervision, monthly case consultation meetings and monthly team meetings.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
job requirements
a. Education and Experience
1. Bachelor’s degree in a human-service field preferred.
2. Minimum of 2 years of relevant working experience, providing direct services to young adults who have been victims of commercial and/or sex trafficking, sexual abuse, assault and/or exploitation.
3. Knowledge and experience in crisis intervention, child abuse/neglect, domestic violence, family dynamics, housing and homelessness, juvenile, justice, substance use, mental health, public assistance rights, sexual abuse and assault and trauma.
4. Experience networking and advocating with other agencies to access educational, financial, housing, legal, medical, and other resources on behalf of young adults.
5. Experience with motivational interviewing and employment coaching preferred.
6. Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
1. Must satisfactorily pass criminal history check.
2. Must satisfactorily pass tuberculosis (TB) test.
3. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
4. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
5. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
6. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
7. Proof of COVID-19 vaccination is required. There are no exemptions.
c. Knowledge, Skills and Abilities
1. Able to engage with diverse populations in a culturally responsive manner.
2. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
3. Strong commitment to Friends of Youth’s mission, vision, and values.
4. Excellent verbal and written communication skills.
5. Excellent organizational and time-management skills.
6. Able to maintain strong personal and professional boundaries.
7. Able to work independently and as part of a team.
8. Able to establish and maintain positive working relationships with youth and young adults.
9. Knowledge of trauma-informed care, harm reduction philosophy and strengths-based practice.
10. Able and willing to travel to multiple local sites and other locations in personal vehicle (mileage reimbursement provided).
11. Proficient skill set with Microsoft Office programs.
d. Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods of time. In this position, you must be able to regularly lift and/or move up to 50 pounds and be able to access program locations, including the need to use stairs.
