What are the responsibilities and job description for the Case Manager, Supportive Housing - HYS-HSS position at Friends of Youth?
The Case Manager of Supportive Housing provides comprehensive case management, counseling, and career guidance services to single, pregnant and/or parenting youth and their young children.
Reports To: Manager of Housing and Supportive Services
Schedule: Tuesday through Saturday 9:00AM to 9:30PM
essential duties
Program Delivery
- Provide ongoing career guidance and educational counseling.
- Provide education and role modeling to parenting youth.
- Identify education resources and job training services.
- Offer a series of workshops on interview preparation, career exploration, etc.
- Assist with locating financial aid resources.
- Assist with gaining access to ongoing healthcare.
- Assist with obtaining access to transportation for attention appointments, job interviews, school, etc.
- Provide case management in areas of education, employment, and personal and health needs.
Case Management Tasks
- Conduct client intake and assessments.
- Assist in the development of individualized housing plans.
- Provide weekly individual case management sessions with clients.
- Maintain accurate and updated participant records and data on progress towards goals.
- Complete quarterly program reports.
- Provide follow-up and aftercare services for clients who have left the service.
- Participate in agency and professional group seminars and conferences to increase professional knowledge.
Advocacy
- Develop referral network of specialized service providers.
- Collaborate with other case managers, local government, school, and area employers to create jobs and mentoring opportunities for clients.
- Work with community volunteers to develop new program resources and career options for clients.
- Advocate on behalf of youth and families for system change.
job requirements
a. Education and Experience
- Bachelor’s degree in a human-service field preferred.
- Minimum of 2 years of relevant working experience, including supporting youth, young adults and families experiencing homelessness.
- Experience providing case management services.
- Experience with motivational interviewing and employment coaching preferred.
b. Additional Requirements
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
- Proof of COVID-19 vaccination is required. There are no exemptions.
c. Knowledge, Skills and Abilities
- Able to engage with diverse populations in a culturally responsive manner.
- Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
- Strong commitment to Friends of Youth’s mission, vision, and values.
- Excellent verbal and written communication skills.
- Excellent organizational and time-management skills.
- Able to maintain strong personal and professional boundaries.
- Able to work independently and as part of a team.
- Able to establish and maintain positive working relationships with youth and young adults.
- Knowledge of trauma-informed care, harm reduction philosophy. and strengths-based practice.
- Able and willing to travel to multiple local sites and other locations in personal vehicle (mileage reimbursement provided).
- Proficient skill set with Microsoft Office programs.
We offer:
- Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
- Health insurance package including medical, dental, vision, 24/7 access to telehealth, long-term disability and life insurance
- Retirement plan with employer match
- Employee Assistance Program
- Flexible spending accounts for health, dependent care, transit, and parking
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.
