What are the responsibilities and job description for the Experienced Service Advisor - Kia of Beckley position at Friendship Automotive?
JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.
We're looking for EXPERIENCED SERVICE ADVISORS to join our team at FRIENDSHIP KIA of BECKLEY!
Our ideal candidates are reliable, self-motivated and love to work with people!
Sign-on bonus available for qualified and experienced applicants.
What You'll Do:
- Promptly greet customers
- Obtain customer and vehicle information
- Clearly document vehicle issues and customer concerns
- Determine and recommend necessary maintenance
- Prepare an accurate estimate for the cost of services
- Monitor the service process and update customers frequently
- Communicate completed services and charges to customers
- Verify invoices and repair orders
Qualification Checklist:
- A strong focus on providing the best customer service around
- Excellent communication skills, both written and in person
- The desire to work in a fast paced position
- The ability to work well in a process-driven environment
- A focus on details and organization
- A professional, well-groomed personal appearance
Compensation and Benefits:
- Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
